I appreciate that.įor now, I think 3 stars is a fair rating. They did assure me that if that ever happened again all I have to do is come in and they will fix it at no charge. I'm not sure if they had more complaints than mine. They explained to me the reason for the cracking was a top coat they purchased but will no longer be using because of the cracking. I respect that and for that, I will be back again. So good for them for treating their costumers that way. So the second time I went in, I told them what happened and they fixed them at no charge, which I totally expected. Ok so I was happy with my basic mani but then a couple days later it started cracking!!! Went in on a Friday, 2 nails were cracking literally right after, by Monday every single nail was cracked and 2 were chipped!!!! Ugh! I didn't have time to go back in to fix them until Friday They didn't have the chrome colors that I was hoping for but I did I find the "mermaid" gels and they are beautiful!!! Oh I remembered #3! The color selection! All the colors they have are so awesome. The decor is kind of cheap, white walls, ok music, The place is ok, not really a relaxing spa.īut just a nail salon. Now there were a couple of things I liked: That's right! 15 minutes!! Now, if I wasn't in such a hurry I totally would have said something but I had to leave. I waited 1 hour for someone to finally start on my mani, 15 minutes later I was done. I initially wanted a mani and pedi but opted for just a mani when I saw it would take too long to get both. The first time I went they were super duper busy, but at 30% off and 1.5 hours to spare I didn't mind. I've been here twice and I usually give a place a couple of tries before I give a fair rating. Call me picky but I notice.This is a new place here in town. If it wasn't for that I would go back but I have been getting my nails done for 20+ years and I know how I like them and have seen everything. Over all they were very nice good customer service, lady was understanding. I told her ok, that's fine I don't want to redo my nails every week because they are lifting. She said she can give me my money back and I can try another place. She said she can fix it but it will happen again that it's not my fault or there's might be the product. I told her but 3 days into it is not normal I get weeks but I just got them done. I called and they were able to see me that following Tues, the nail girl told me it was normal for my nails to look like that way, that it happens to all there clients. Did my toes too, noticed he did not take all the cuticles off and it looked like I did my own toes. Relax Nails Spa offers premier nails care and spa treatment services to satisfy your needs of enhancing natural beauty and refreshing your day. I know it was not my cuticles being oily because it never happened with my previous nail lady, my nails can last up to 2 months without lifting. Located conveniently in Raleigh, NC 27606, Our nail salon is one of the best salons in this area. 2 days later I notice there was air around the cuticle area the margin of each nail. My full set was nice looked great when I left. Based on reviews decided to give them a try. My previous nail lady of 10 years moved out of state. He was very nice but his work was not that good. I typically like to hop around trying different nail salons, but I think this one is a keeper and I will frequent more regularly! I also, like the fact that I was told I can hang and relax for as long as I like. I believe it was one of the owners after that came to chat, and check out the nails. Utensils are in separate sealed packaging as well. I love the variety of nail polish color options, and the place itself is bright, clean and inviting. My nail tech was magical, it almost felt like I was at a massage spa. They have a current special for gel pedicure plus foot massage for $45. Having been to other nail salons they typically seat us altogether even though there is ample seating, so this was nice. It was really nice as since there was a long row of seats, I was spaced apart from others. It took a few minutes for them to notice me but I know they were all with customers. Walking in on an afternoon it was pretty busy. After my first experience here I will think of them as Nail magicians! I made an appointment to be safe and was put in the books for a same day appointment.
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